Welcome to West Winds Cabin.
This reference guide covers everything you may need during your stay. If something comes up, help is always available.
Essential information
CABIN NAME
West Winds Cabin
ADDRESS
411 Dixie Lee Lane
Sugarloaf, CA 92386
HOSTS
Leigh Ryan & Todd Sandler
PERMIT #
CESTRP-2026-00256
24/7 EMERGENCY CONTACT
Leigh Ryan
📞 845-216-6889 (call or text)
BEST WAY TO REACH US
Please reach out via the app originally booked through to connect us directly.
Directions
Google Maps is recommended for driving directions, as other can direct you down closed roads
Check-in & Access
DRIVING
The cabin is located down a private dirt road that crosses over a dry creek bed. A 4x4 or AWD vehicle is strongly recommended, particularly during winter months.
PARKING
Maximum 2 vehicles
Please park fully within designated spots
The driveway is shared with the home below — please ensure your parking allows access to the near by home.
ENTRY ACCESS
Front Door Code: Smart Locks: Last 4 digits of the cell phone number provided. Please note that your code will activate at check-in time and deactivate within 30 mins of check-out.
There is a security alarm, but please do not arm. There will be no need to touch this during your stay.
If the automatic front door does not open, use the lockbox located on the fence. Please message via the app for the code to the lockbox.
CHECK-IN TIME
2:00 PM
DRIVING NOTES
4x4 or AWD is highly recommended in winter
Cabin is located down a dirt road
The road is typically plowed only after 6 inches of snowfall
Chains may be required — check current conditions via Caltrans
If extreme weather conditions make access to the cabin unsafe or impossible before your arrival, the reservation will be canceled and a full refund will be issued in accordance with our cancellation policy. Once guests have arrived, the reservation remains in effect during weather events, and we ask that guests plan and prepare accordingly.
Wifi & Connectivity
Network
WestWindsCabin
Password
Welcome411!
Cell Service
Generally good throughout the area.
Wi-Fi Note
Wi-Fi is suitable for browsing and streaming but not intended for heavy uploads or downloads.
This cabin is designed as a retreat, and speeds may slow during storms or heavy weather.
House Rules
COUNTY NOTICES
Guests must abide by the county rules for Short Term Rentals outlined here. Should the guests have found to be in breach of any of the rules, they will be responsible for any fines and fees assessed as a result of the violations.
HOUSE RULES
Quiet hours begin at 10:00 PM
Maximum occupancy: 6 guests
Maximum pets: 2 dogs (with prior approval and cleaning fee)
No parties or events
No smoking anywhere on the property
FIRE PIT (Propane)
Propane fire pit is available
If the tank runs out, refills are available at Vons (guest expense). We attempt to ensure the there is propane available upon arrival, but can’t guarantee the levels.
Always follow current fire restrictions
DECK & STAIRS
The deck is elevated. Please use caution and supervise children at all times.
HOT TUB
Quiet hours begin at 10:00 PM
Maximum 6 people at a time
The hot tub is serviced weekly, depending on the date of your arrival, a service technician may visit during weekdays (M–F)
Please avoid lotions or oils before use
Use the gray towels provided for the hot tub
Hot tub heats at approximately 4 degrees per hour
Must be covered when not in use
Heat, Fireplace & Power
HEATING
Manual thermostat — set to your desired temperature
Heat takes approximately 30-60 minutes to fully warm the space
WOOD BURNING STOVE
Free to use; firewood is provided. Wood is stored outdoors and may be damp — you may wish to purchase dry wood locally
Fire must be fully out before sleeping and the stove door closed.
Ash bucket is provided, if needed. Please scoop any excess ash from the wood burning stove and into the metal bucket. It is located by the deck stairs, and should be returned there after using.
PLEASE DO NOT
Use the wood burning stove during high winds (smoke may blow back into the house)
Burn paper or non-wood materials as fire starters
POWER OUTAGES
Heat does not rely on electricity and will remain on
Candles and flashlights are located in the bathroom closet of the first floor bathroom
Exterior stair lights are solar-powered
For outage status, check Bear Valley Electric.
Hot tub
HOT TUB
Quiet hours begin at 10:00 PM
Maximum 6 people at a time
The hot tub is serviced weekly, depending on the date of your arrival, a service technician may visit during weekdays (M–F)
Please avoid lotions or oils before use
Use the gray towels provided for the hot tub
Hot tub heats at approximately 4 degrees per hour
Must be covered when not in use
HOW TO CONNECT AUDIO
Press Mode buttons until you reach “Audio” then press (+) to enter settings.
Navigate to “Power” then press (+) to turn the audio system on.
Navigate to “Setup” then press (+) to enter setup mode.
Navigate to “Pair” then press (+) to start Bluetooth pairing.
Open Bluetooth Settings on your phone.
Select “My Spa Music.”
When prompted, enter PIN: 0000.
HOW TO DISCONNECT AUDIO
Press Mode buttons until you reach “Audio”. Press (+)
Navigate to “Power” then press (–) to turn the audio system off.
Bathroom & Water
HOT WATER
Standard hot water tank
Back-to-back long showers may deplete hot water
When multiple people are staying at the cabin, we recommend 15-minute showers or spacing them out
Tank reheats in approximately 30 minutes
SEPTIC SYSTEM
Please flush toilet paper only
No feminine products, wipes, or chemicals in toilets or sinks
LAUNDRY
Vintage washer and dryer available if needed - please notify us if you’d like to use them and we will provide the key to access them.
Please clean the lint trap after each use
Do not leave the dryer running when leaving the cabin
PAPER ITEMS & SPONGES
We don’t believe in throwing away minimally used items. Therefore, upon your arrival there might be less than full toilet paper and paper towel rolls, as well as open sponges. We will always leave additional rolls and sponges available for your use.
Kitchen & Appliances
COFFEE/ESPRESSO MAKER
The kitchen is equipped with a Breville espresso maker and grinder. An instructional video can be viewed here
GRINDER
For espresso, set grinder to fineness level 6 for 8 seconds to grind directly into the portafilter.
For french press/pour over, remove the portafilter holder and set grinder to fineness level 38. Select desired number of cups.
DISHWASHER
Located to the left of the sink
Hold the power button for 4 seconds to turn on
Select 60-minute wash, press start, and close the door
STOVE/OVEN
New and fully functional. Given the open layout floor plan, you may need to open a window to prevent the smoke alarm from being set off.
GARBAGE DISPOSAL
Switch is located above the stove and is labeled. Please note that it is connected to our septic system and therefore we ask that it not be used to dispose of large amounts of food waste.
TRASH
There is no trash pickup at the cabin. Please leave all trash in the garbage cans provided. It will be removed by the housecleaner upon check-out. Additionally, there are local disposal sites in Big Bear where you can drop of any trash, if necessary.
If you are booked for longer stays, the property manager will be in contact to arrange a weekly pick-up.
FOOD STORAGE
Do not leave food or trash outside. Wildlife is active in the area. Please note, that any food left at the cabin will be disposed of by house cleaning.
PANTRY
We don’t believe in throwing away good food. Therefore, we will leave for anyone’s use unexpired pantry goods:
Olive oil
Flour
Sugar
Canned beans
Salt, pepper, seasonings
Butter
Salad dressing
Mayo, ketchup and mustard.
The availability or amount might vary from time to time, and additional items maybe be available upon arrival. If there is something specific you would like, contact us and we will see if we can arrange it for you.
Wildlife &
Outdoor Safety
Wildlife Awareness
The cabin borders BLM land and is surrounded by forest.
You may see bobcats, coyotes, raccoons, wild burros — and occasionally bears or mountain lions.
Do not leave food outside
Do not leave pets unattended. The fence keeps dogs in, not wildlife out — always monitor
Snow & Ice
Always carry chains in winter
A snow plow service clears the driveway and stairs when possible
Snow shovel and salt are provided at the driveway and front door
Check-out
CHECKOUT TIME
11:00 AM
BEFORE YOU LEAVE
Take all personal belongings
Load and run the dishwasher. Please note that if there are dirty dishes left in the sink, an additional fee of $25 will be accessed.
Leave any used towels in the baskets in the bathrooms
Set thermostat to 55°
Unplug any space heaters
Press the lock symbol on the door to secure the cabin
Please do not arm the alarm system
Make sure any fire within the wood burning stove is fully out and doors to stove are closed.
Troubleshooting
& FAQs
Bedrooms Feel Cold?
There is one main heater, located on the first floor. If bedroom doors are closed, they may feel cooler.
Space heaters are provided in each bedroom.
Extra Blankets, Sheets & Towels?
Stored in the drawers beneath each bed.
Snowed In?
Please monitor weather reports and plan ahead.
Heat will remain on, and roads will be cleared when conditions allow.
Stock food and water as needed.
If you are unable to leave at the schedule check-out time due to weather, please contact us.
Local Essentials
GROCERY STORES
Vons
Stater Bros.
DISPOSAL SITE
Big Bear Disposal Site
41974 Garstin Dr., Big Bear Lake, CA 92315
MEDICAL CARE
Bear Valley Community Hospital
41870 Garstin Dr., Big Bear Lake, CA 92315
SNOW PLOW ASSISTANCE
Contact the property management company.
ROAD CONDITIONS
Check Caltrans for current updates.
Cancellations &
Weather Policy
STANDARD CANCELLATIONS
Cancellations made 14 days or more prior to arrival are eligible for a 50% refund.
Cancellations made within 14 days of arrival are non-refundable.
VEHICLE ACCESS & ROAD CONDITIONS
No refunds will be issued due to a guest’s vehicle being unable to access the property.
A 4x4 or AWD vehicle is strongly recommended, particularly during winter months.
Guests are responsible for monitoring weather and road conditions and arriving prepared, including carrying chains when required.
EXTREME WEATHER POLICY (Prior to Arrival Only)
In the event of extreme weather conditions prior to arrival that make access to the cabin unsafe or impossible, the reservation will be canceled and a full refund will be issued in accordance with this policy.
Extreme weather is defined as snowfall in excess of 9 inches within a 24-hour period, or other severe conditions that prevent safe access as determined locally.
ONCE YOU’VE ARRIVED
Once guests have checked in, the reservation remains in effect should extreme weather occur.
The cabin is equipped to remain warm and functional during storms, and guests are expected to prepare accordingly.
LOCAL ORDINANCES & EVACUATIONS
Guests are required to follow all local ordinances, emergency advisories, and evacuation orders.
If guests are required to vacate the cabin due to an official evacuation or safety order, refunds will be issued for the nights that are unable to be used.
Legal Disclosures
Guests acknowledge that the cabin is located in a mountain environment and that outdoor conditions, weather, terrain, wildlife, snow, ice, and access roads may present inherent risks. By booking and staying at the property, guests assume responsibility for their own safety and the safety of all members of their party. The owners and property managers are not liable for injury, illness, accidents, loss, or damage to personal property arising from conditions outside of their reasonable control.
Guests agree to use the property, amenities, and surrounding areas at their own risk and to exercise reasonable caution at all times, including but not limited to the use of stairs, decks, hot tub, fireplace, and outdoor areas.